Effective Date: [12-01-2024]

Introduction

SBMD Care respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information. It also outlines the rights granted to California residents under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

By using our website, www.sbmdcare.com, and related services, you consent to the data practices described in this Privacy Policy.

Personal Information We Collect

We may collect the following categories of personal information when you interact with our website or services:

1. Identifiers:
   • Name, email address, phone number, home address, or other contact details.
2. Health Information:
   • Health-related data provided during consultations or for appointment scheduling.
3. Internet Activity:
   • IP address, browser type, browsing history, and interaction with our website.
4. Payment Information:
   • Credit card details or other payment data used for transactions.
5. Geolocation Data:
   • City and state information for location-based services.

We may also use cookies or similar technologies to collect information about how you use our website. For details, see our Cookie Policy.

How We Use Your Information

We collect and use your personal information for the following purposes:

• To provide and improve our healthcare services.
• To schedule appointments and respond to inquiries.
• To process payments and verify insurance.
• To send updates, including appointment reminders and health-related communications.
• To personalize your experience and improve website functionality.
• To comply with legal obligations or enforce our terms.

How We Share Your Information

We do not sell your personal information. However, we may share your data with:

1. Service Providers:
   • Third parties who assist us in delivering services, such as payment processors or IT support.
2. Compliance with Legal Obligations:
   • Government authorities, if required by law, or in response to legal requests.

Your California Privacy Rights

Under the CCPA and CPRA, California residents have the following rights regarding their personal information:

1. Right to Know:
   • You can request details about the personal information we have collected, used, or disclosed in the past 12 months.
2. Right to Access:
   • You can request a copy of your personal information.
3. Right to Delete:
   • You can request the deletion of personal information we have collected, subject to certain legal exceptions.
4. Right to Correct:
   • You can request corrections to inaccurate personal information.
5. Right to Opt-Out of Sale/Sharing:
   • We do not sell personal information. If we begin sharing information for marketing purposes, you will have the right to opt-out.
6. Right to Limit Use of Sensitive Personal Information:
   • You can limit the use of sensitive information for non-essential purposes.

To exercise these rights, please contact us at:

• Email: info@sbmdcare.com
• Phone: 714 400 9992
• Online Form: [Insert Link]

Data Security

We implement robust physical, electronic, and administrative safeguards to protect your personal information, including:

• Encrypted data transmission using SSL.
• Secure servers with restricted access.
• Regular audits and updates to security protocols.

While we strive to protect your personal information, no security system is foolproof. Please use secure methods when sharing sensitive data.

Cookies and Tracking

We use cookies and similar technologies to enhance user experience. These technologies collect data about how you interact with our site, such as browsing history and preferences. You can disable cookies through your browser settings, but some features of the site may not function properly without them.

Data Retention

We retain personal information only as long as necessary to provide services or comply with legal obligations. Health-related information is retained in compliance with applicable laws, including HIPAA.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Substantial changes will be communicated through our website at least 30 days before they take effect. Please review this Privacy Policy periodically for updates.

Contact Us

If you have questions or concerns about our privacy practices or wish to exercise your rights, please contact us:

• Email: info@sbmdcare.com
• Phone: 714 400 9992
• Mailing Address: 2034 E Lincoln Avenue Suite 408, Anaheim CA 92806

For more information about your rights under California law, visit the California Consumer Privacy Act (CCPA) website.